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ACE: Visitor Services Member – National Elk Refuge, WY – AmeriCorps Eligible

American Conservation Experience
Job Field:
Parks, Recreation and Tourism Management
Job Type:
Seasonal, Temporary, Internship
Location Detail:
Job Description:


American Conservation Experience, a nonprofit Conservation Corps, in partnership with the US Fish and Wildlife Service (FWS) at The National Elk Refuge, WY is seeking 1 Visitor Services Member.

For more information about ACE, please visit:

Start Date: September 7th, 2021

End Date: September 3rd, 2022

**52-week-week commitment required**

The National Elk Refuge is one of those national wildlife refuges. Located in the heart of the 22-million acre Greater Yellowstone Ecosystem, the National Elk Refuge provides critical habitat for a number of species, including elk, bison, pronghorn, swans, eagles, and trout.

The Refuge is six miles wide at its widest point and ten miles long from southwest to northeast. The elevation varies from 6,200 feet to 7,200 feet. The Teton Range, visible to the west, rise to 13,775 feet at the summit of Grand Teton. The valley and surrounding mountains show classic examples of glaciation.

The northern half of the Refuge consists of steep, rolling hills. The southern half is glacial washout material, with one resistant formation -- Miller Butte -- rising approximately 500 feet above the valley floor.

Much of the Refuge consists of grassy meadows and marshes on the valley floor. The flood plain forest along the Gros Ventre River contains blue spruce, narrowleaf cottonwood, aspen, and willow as major species. There are extensive areas of big sagebrush and rocky outcroppings. The forested areas of lodgepole pine, Douglas fir, and aspen are mostly on the northern slopes of the Gros Ventre hills.

For more information about The National Elk Refuge, please visit:…

Age Requirements:

Funding for many ACE positions is provided by a federal program designed specifically for the employment of youth and young adults and therefore is subject to minimum and maximum age requirements of 18-30 (35 for veterans).

This position requires ACE or FWS vehicle operation in the performance of the duties and therefore the minimum age to be considered is 21.

Work Schedule:

Duties will primarily be carried out Tuesday - Saturday. Bi-weekly totals should not exceed 80 hours. A flexible work schedule may be required, which could involve work performed outside of normal work hours including on weekends and/or holidays. Time off may be granted and requests should be directed to ACE and the FWS for approval.

Living Allowance:

The ACE Member is expected to contribute approximately 40 hours/week and will receive a living allowance of $550/week to offset the costs of food and incidental expenses, dispersed bi-weekly.


ACE members will be accommodated in provided agency housing at no cost for the duration of the term.


This position may be eligible for a 1700-hour AmeriCorps Education Award ($6,195.00) upon successful completion of service hours. Additional enrollment and volunteer service is required.

Public Land Corps (PLC) Non-competitive Hiring Authority: Members serving on this project may be eligible to receive a Department of the Interior (DOI) PLC non-competitive hiring authority certificate upon completion of their term of service. Eligible members must meet standard requirements of completing at least 640 hours (16 weeks at 40 hours/week) and utilize their certificate when applying for qualifying federal positions within 2 years of receipt and before the age of 31. More information can be provided upon request.

Position Description:

This individual placement is meant to facilitate personal growth and professional development and promotes exposure to land management agencies and networking with agency professionals. This could include gaining experience in a variety of conservation fields and/or shadowing different work groups.

The primary focus of the position will be:

a) Managing COVID-19 supplies including distribution, restocking, inventorying, and coordinating reordering of supplies as needed.

b) Operating the Jackson Hole & Greater Yellowstone Visitor Center, including: opening and closing facility, greeting visitors, and providing helpful and accurate information to enhance their refuge experience.

c) Conduct environmental education programs for K-12 students and interpretive programs for the visiting public.

d) Implementing basic visitor service facility maintenance, including: maintaining walking trails and updating informational kiosks/brochure racks, picking up litter and emptying trash, and checking for larger maintenance needs on trails, refuge road, wildlife observation platforms and picnic areas.

e) Working on a variety of behind-the-scenes visitor services projects including visitation estimation, refuge sign inventory, WY Junior Duck Stamp, and other projects as they come up.

In order to ensure a well-rounded experience, this person may also assist with natural resource management activities, irrigation, or working with our many partners. These duties will provide the selectee with the opportunity to reach a diverse group of people and to develop knowledge and appreciation of the local environment and the National Wildlife Refuge System.

Physical Requirements:

This position requires physical exertion such as walking long distances over wet and rough surfaces while carrying up to 40 lbs.; bending, crouching, stooping, lifting or reaching. Hand and finger dexterity and physical coordination may involve fine and precise procedures, delicate adjustments or exact measurements.

Environmental Conditions/Hazards:

Duties are performed both indoors and outdoors. The Visitor Services Member may encounter environmental conditions/hazards including extreme heat or cold, rocky terrain, swamp or wetland conditions, biting insects, and potentially dangerous wildlife. The member is expected to conduct duties in a safe and orderly manner so as not to endanger self, fellow staff/members or resources.

Vehicle and Equipment Use/Safety:

If a vehicle is required for the accomplishment of the duties, one will be provided by the FWS or ACE. Any tools required for the accomplishment of the duties will be provided by the FWS. Use of personal protective equipment (PPE), typically provided by the FWS, will be mandatory for any activity that requires it. Strict adherence to FWS and ACE equipment training, certification and safety protocols is required.


Competitive applicants for this position can hold or be pursuing a minimum of a bachelor's degree and/or have relevant experience in subject areas such as ecology, natural history, environmental education, outdoor recreation, botany, natural resource management, or other related disciplines appropriate to the position. A COMBINATION OF RELEVANT EDUCATION AND APPROPRIATE EXPERIENCE IS ALSO ACCEPTABLE. Resume and Cover Letter must contain enough information to show that the applicant meets the experience needed, as defined in this announcement.


- U.S. Citizen or Permanent Resident

- A valid driver's license, clean driving record, and ability to provide such documentation

- This position is funded through the Public Land Corps Act which has specific program requirements: Must be 18-30 years of age to apply (members must be 21+ to apply for an ACE position that requires or anticipates operation of agency or ACE vehicles for duties).

- Military Veterans up to 35 are encouraged to apply.

- Strong writing, communication and organizational skills.

- Strong public speaking skills

- Commitment to completing tasks thoroughly and on time.

- Ability to complete tasks independently and work well in a team

- Ability and interest in working in the field with variable weather conditions and ability to lift 40 lbs. and walk long distances over uneven, wet surfaces.

- The member must be willing to represent ACE and the USFWS in a professional, positive and enthusiastic manner.


- Enthusiasm for interacting with people and learning how to assist visitors to enjoy refuge resources responsibly through interpretation, customer service, and facility maintenance

- Ability to multitask and shift schedule and priorities to meet changing conditions.

- Skills and abilities to resolve a full range of problems or situations when performing a variety of tasks in a field or office setting.

- A personal vehicle is highly suggested for off-duty hours due to the distance of housing to stores and recreational opportunities.


Please note: Marijuana and other controlled substances are not allowed at any time during the performance of duties including while on federal property or in a FWS or ACE vehicle, regardless of State law or qualified medical marijuana card status.


Free housing, AmeriCorps education award, Public Lands Corps Hiring Authority

How to Apply:

Please submit your resume, unofficial academic transcripts, a cover letter demonstrating your interest and experience, and contact information for three professional/academic references to the online application page for this position here:…. ***Academic transcripts are required for verification of related coursework and professional development purposes, as opposed to evaluating prior academic performance.

NOTE: Early consideration will be given as applications are received. This position may close at any time. If you have any questions regarding this position please feel free to contact ACE EPIC USFWS Recruitment and Member Manager, Dave Hecker,, (801) 386-1629.

EEO: American Conservation Experience provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, American Conservation Experience complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities